Effective Date: January 7, 2025
This Privacy Policy describes how VIOscan ("we," "our," or "us") collects, uses, and protects your personal information when you use our supplement comparison service at vioscan.com (the "Service").
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address when you subscribe or login
- Payment Information: Processed directly by Stripe (we never store your credit card details)
- Communications: Information you provide when you contact us
1.2 Information Automatically Collected
- Usage Data: How you interact with our Service, including supplements viewed and compared
- Device Information: Browser type, operating system, IP address
- Cookies: Session cookies for authentication and preferences
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your subscription payments through Stripe
- Send login links and important service updates
- Respond to your inquiries and support requests
- Improve and optimize the Service
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We only share your data:
- With Service Providers: Stripe for payment processing, email service providers for login links
- For Legal Compliance: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to share
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Encrypted connections (HTTPS)
- Secure authentication methods
- Regular security audits
- Limited access to personal data
However, no method of internet transmission is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as:
- Your account is active
- Necessary to provide the Service
- Required by law
You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
7. Cookies and Tracking
We use essential cookies for:
- Authentication (keeping you logged in)
- Security (preventing fraud)
- Preferences (theme settings)
We do not use tracking cookies or third-party analytics that compromise your privacy.
8. Third-Party Services
Our Service integrates with:
9. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Updating the effective date
- Sending an email notification
- Posting a notice on the Service